Service Support Options
To better serve you please choose from one of the currently available service options:
- Email your request
- Submit a request for information/quotation form.
- Telephone: 888-672-5357 or 972-615-9080.
- Should your call be answered by voice mail and it is an emergency or machine down situation please hang up and call: 800-458-1282 or 773-649-0612.
Hitachi Technical Web Site
If you have registered for and received your user name and password, use the following link to login to the Hitachi Technical Web Site: https://hht-info.hht-net.com/qa/
If you have not registered for access to this web site but would like to please download the following forms and when complete email them to service or fax them to 972-615-9309.
At the Hitachi Technical Web Site you will find:
- Customer Service news bulletins
- Download machine instruction manuals (mostly newer models)
- Software downloads
- Download other documentation
- Submit an inquiry to the factory