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Hitachi High Technologies America, Inc.

Hitachi

Service / Mission Statement

The Semiconductor Equipment Division Service group offers of Superior Quality Service Support from installation to extended life.

From installation to production support and CIP continuing through to possible relocation, including decommissioning and re-installation, our expert Engineers are there for you.

Customer Service: We are committed to supplying to you, the customer, quality service to raise your success to the next level. This includes a very flexible high skilled group of Engineers that can respond to your Hitachi equipment needs, whether that will be for a few hours or a few years.

Tool Progression Service: We are committed to supplying to you, the customer, a total package of decommissioning, relocation, installation and refurbishment of any Hitachi Etcher anywhere and anytime.

Mission Statement

The Semiconductor Equipment Division Service group Mission is to offer superior Quality Service Support from installation to extended life.

“We will focus on our customers and their needs…”
Having remote service offices within or only minutes away from customer facilities allows us to keep current on the immediate concerns of our customers and the ability to address them in a short amount of time. We cover all types of support for our Etchers from a PM to a full 24 hour 365 day man on site support package.

“…and reach out and beyond to exceed their expectations…”
Proactively providing innovative solutions and support utilizing our international technical resource community.

“…We are Global.”
Hitachi High Technologies, America, Inc.,based in Dallas, Texas,has been a presence in North America for almost four decades. An established innovator in the global market, we have the ability to support you where ever you may be.