SED Mission
"We will focus on our customers and their needs, and reach out and beyond to exceed their expectations as the world’s benchmark supplier of semiconductor equipment. We will do so in an exemplary way, always meeting our commitments with an eye for improvements, and as a most-trusted business partner."
“We will focus on our customers and their needs…”
Having remote service offices within or only minutes away from customer facilities allows us to keep current on the immediate concerns of our customers and the ability to address them in a short amount of time.
“…and reach out and beyond to exceed their expectations…”
Our field service department works in concert with our customers to proactively deliver solutions and support.
“…as the world’s benchmark supplier of semiconductor equipment.”
Our plasma etch systems operate at the lowest pressure, and generate the highest plasma density of any production etcher found in volume IC manufacturing.
“We will do so in an exemplary way…”
Hitachi High Technologies America has received the Intel Preferred Quality Supplier Award for the last four years as well as the Supplier Safety Leadership Excellence Award for the last two.
“…always meeting our commitments with an eye for improvements…”
Hitachi America has delivered over 300 etchers and connected resources to support them on, or ahead of, schedule. The Hitachi High Technologies America staff works closely with our customers to identify possible issues and proactively address them for seamless resolution.
“…and as a most trusted business partner.”
Hitachi has been a presence in North America for almost four decades. It is based in Dallas, TX with field sites in OR, CA, AZ, NM, CO, MA, CT as well as Leixlip, Ireland and Kiryat Gat, Israel.