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Parts and Support

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Customer Support and Electron Microscope Parts Ordering

Hitachi High Technologies America’s customers are secure knowing that a factory trained support staff of over 100 service and technical representatives stand ready to help 24 hours a day. They are backed by an extensive parts stock and are fully prepared to solve technical problems by phone, on-site or by an e-diagnostics equipment package.

The Customer Support staff handles all parts inquiries including availability, quotes and ordering. The group also handles all warranty, repair and merchandise returns (RMA), service requests and questions regarding service contracts.

SERVICE LINE: 1 (800) 253-3053

  • For Parts Quotes, Availability and Ordering, select phone OPTION 1
  • For Service Requests, select phone OPTION 2
  • For Service Contracts, select phone OPTION 3
 
 
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